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Broward
3500 North State Road 7 Suite 308
Lauderdale Lakes, FL 33319
Office (954) 533-0562
Fax (954) 530-1825
Palm Beach
3900 Woodlake Boulevard Suite 201G
Greenacres, FL 33463
Office (561) 563-1981
Fax (561) 826-9325
Hendry
330 W Sugarland Hwy Suite 4
Clewiston, FL 33440
Office (863) 301-3822
Fax (863) 301-3317
Cell (561) 317-5479
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faq
Frequently Asked Questions
Here you can find answers to some of the most common questions we receive when families contact us.
What should I have prepared for our first phone call?
You don’t need to have everything figured out! It’s helpful to think about your loved one’s general needs, what daily tasks they struggle with, and what your main goals are for their care. Most importantly, just be ready to share your story. We’ll guide you from there.
How quickly can you refer a caregiver after I contact you?
The timeline can vary, but we understand that needs are often urgent. Our 24/7 availability allows us to begin the matching process immediately. In many cases, we can refer a qualified caregiver very quickly, sometimes within the same day.
Is there any pressure to commit after the free consultation?
Absolutely not. Our initial consultation is completely free of charge and comes with no obligation. Its purpose is for you to get information, ask questions, and see if we are the right fit for your family. We want you to feel confident and comfortable with your decision.
What's the best way to get in touch if it's an emergency?
If you need immediate assistance, the best way to reach us is by calling our office directly at (954) 533-0562. A live person is available to speak with you 24 hours a day, 7 days a week, to handle urgent requests.
I'm not sure what to ask. Where do I even start?
That is a completely normal feeling. Just start by telling us about your loved one and your current situation. You can ask, “Can you tell me more about how you can help?” Our experienced team knows the right questions to ask to gently guide the conversation and uncover how we can best support you.